Contact Us
Contact Us | yangyangtone.com
We’re Here to Help!
Thank you for choosing yangyangtone.com. Whether you have questions about our products, need assistance with an order, want to report an issue, or have suggestions for us, our team is ready to assist you. Please use the contact information below to get in touch, and we will respond to your inquiry as soon as possible.
Contact Information
For all inquiries, the fastest way to reach us is via email:
Email: leewillson888@outlook.com
We aim to respond to all email inquiries within 2-3 business days. If your matter is urgent, please indicate "URGENT" in the subject line of your email.
What You Can Contact Us About
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Product information, specifications, and availability
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Order status, shipping, and delivery issues
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Returns, refunds, and exchanges (please refer to our Return Policy first)
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Intellectual property infringement notifications
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Cooperation and business partnership inquiries
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Website functionality and technical support
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Other questions or feedback about our services
Business Hours
Our customer service team operates during the following hours (Eastern Standard Time, EST):
Monday to Friday: 9:00 AM – 6:00 PM
Saturday and Sunday: Closed
Inquiries sent outside of business hours will be processed on the next business day.
Feedback & Suggestions
We value your opinion and are constantly working to improve our products and services. If you have any suggestions on how we can better serve you, please feel free to share them with us via email. Your feedback is crucial to our growth.
Note
When contacting us, please provide as much detailed information as possible (such as your order number, product name, screenshots of issues, etc.), which will help us better understand your needs and provide efficient solutions.